Privacy policy

This policy explains the what, how, and why of the information we collect when you visit our website, or when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously, and we never sell lists or email addresses.

Information we collect

Information you voluntarily provide to us

When you sign up for and use the Services, consult with our team, send us an email, integrate the Services with another website or service, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include either your or your business name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, and stored by us, as described in our Terms and Conditions and in this Privacy Policy.

Information we collect automatically

When you use the Services or browse our Website, we may collect information about your visit to our Website, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Website or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below.

Information from your use of the Service

We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This type of information helps us to improve our Services for both you and for all of our Clients.

Cookies and tracking

We and our partners may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies on our Website, such as pixels and google analytics, to analyse trends, administer the website, track visitors’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole. Visitors can control the use of cookies at the individual browser level.

Use and Disclosure of Personal Information

To bill and collect money owed to us by our Clients

This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

To send you System Alert messages

For example, we may inform you of temporary or permanent changes to our Services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

To communicate with our Clients about their account and provide customer support

To enforce compliance with our Terms of Use and applicable law

To meet legal requirements

To provide information to representatives and advisors

To provide, support, and improve the Services we offer

To provide suggestions to you

To transfer your information

In the case of a sale, merger, consolidation, liquidation, reorganisation, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

Security

Notice of Breach of Security

If a security breach causes an unauthorised intrusion into our system that materially affects you or people on your Distribution Lists, then OMPF will notify you as soon as possible and later report the action we took in response.

Safeguarding Your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Our credit card processing vendor uses security measures to protect your information both during the transaction and after it is complete. Our vendor is certified as compliant with card association security initiatives.

OMPF's may provide our Clients with sensitive or personal information via the Website. You must keep any sensitive or personal information secure, and never disclose it to a third party.

Compliance

Our servers and offices are located in the United Kingdom. By using our Website, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United Kingdom and those third parties with whom we share it as described in this policy.

Access

We will give an individual, either you or your business, access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us via [email protected]. Unless it is prohibited by law, we will remove any Personal Information about an individual, either you or your business, from our servers at your or their request. There is no charge for an individual to access or update their Personal Information.